FAQ & Support

Placing an order is easy. We will add a step-by-step plan here soon.

With a gift wrapping?

If you buy a product that you want to give as a gift, you can let us wrap it for free. You can indicate this in the shopping cart page. We ensure that your order is neatly packed and shipped. So you receive your order at home that you can immediately give as a gift.

Add a written card?

You also have the option to at a personal note on a card. In the checkout process you have the option to leave a comment. Here you can indicate what should be written on the card. We write the card by hand and send it along with your order. This makes your gift even more personal

We do our best to make ordering as fun and easy as possible. We have several payment options and shipping methods. You can create a personal account with us and save your information on the site, which makes it easier for your next order. Below you will find more information about these topics.

Can I order without a account?
You can choose to place an order without leaving any data behind. During the checkout process you can choose to pay 'as guest'. This way we only need your name, address, phone number (in case we have questions about your order) and your e-mail address (for changes in the order status, tracking code). These data will not be used for anything after that.

You need not worry. Your amount will be refunded back to your source account. Refund takes up to 5-7 business days from the date of refund to reflect on your bank account.

We don't like a lot of unwanted e-mails either. Only essential emails like shipping knowledge two or three emails only within 20 days of the order. The last email is about the review over the product you have purchased.

Yes, you need to register on the our Website to place an order using your Email and Mobile Number. Or place a order without creating any account. We need your first name, last name, mobile number (in case of any question), and email address ( For order update, tacking).

No, we don't have a minimum order value.

Yes, we charge a Delivery Fee.

For Cancellation and Refund refer to Terms & Conditions - Cancellation and Refund section